Purchasing

Can I trial Sleuth before making a purchase?

A 30-day, full-featured trial is available. Sign up now to get started!

How do I extend my trial?

Contact us at [e-mail] to request an extension.

How much does Sleuth cost?

Sleuth is available in three editions:

Edition	Description
Free	For three team members, one project and two environments
Standard	Unlimited projects, Monthly billing at $38/user, Annual billing at $35/user
Enterprise	Contact us for pricing to meet your team’s needs. Includes annual and user-based pricing options.

For more detailed pricing information, visit our Pricing page.

How do I pick my plan?

To pick a new plan or change your current one:

1. Login to your Sleuth account.

2. Click on the organization name at the top of the sidebar, then click on Organization settings.

3. Click on Billing, then choose a new plan or reach out to us at [e-mail] if you need to go bigger!

When am I billed?

You are billed on the first day following your evaluation period, and monthly on the anniversary of your signup date following. Each month is billed in advance for the month to follow.

Usage billing (user count) is calculated at the time of billing.

Which payment methods are accepted?

The Standard plan supports credit card payments only, and is billed automatically each month until canceled. For other payment methods, please contact us at [e-mail] to discuss annual payment plans.

What are the Sleuth Terms of Use?

The Sleuth Terms of Use can be found here.

What is the Sleuth Privacy Policy?

The Sleuth Privacy Policy can be found here.

What is the Sleuth Refund policy?

Refunds for Sleuth are only available within the first paid month after the trial period for monthly subscriptions and within 30 days of payment for annual subscriptions. After these periods we cannot offer refunds. Contact us at [e-mail] to request a refund within 30 days of your subscription start date.

Sleuth has multiple User Roles. Are they all charged the same?

Sleuth provides RBAC with 4 roles; Administrator, Developer, Observer and Billing. All roles other than the Billing role are a fully paid Sleuth user and have access to read and explore DORA metrics. The Billing role is for an organizations billing admin and only has access to the Organizations billing page and invoices. Sleuth also has a concept of Contributor. A Contributor is a reference to a user in external systems (such as a source control or issue tracker). Contributors can be added to Sleuth Teams so you have the ability to fully model your Teams to get accurate DORA metrics without having to add every member of your organization as a paid Sleuth user. Standard plans are allowed up to 50 contributors for free and Enterprise plans can add unlimited Contributors.