Sleuth Documentation
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  • Getting started
  • Navigating Sleuth
  • DORA metrics
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      • Installing Automations
        • Installing PR "Update" Automations
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  • Sleuth API
    • Deploy Registration
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    • Custom Metric Impact Registration
    • Deprecation information
    • GraphQL Queries
    • GraphQL Mutations
    • Query batching
  • Integrations
    • About Integrations...
    • Code integrations (read-only)
      • Azure DevOps
      • Bitbucket
      • GitHub
      • GitLab
      • Custom Git
      • Terraform Cloud
    • Code integrations (write)
    • Feature flag integrations
      • LaunchDarkly
    • Impact integrations
      • Error trackers
        • Bugsnag
        • Honeybadger
        • Rollbar
        • Sentry
      • Metric trackers
        • AppDynamics
        • AWS CloudWatch
        • Custom
        • Datadog
        • Jira metrics (Cloud / Data Center)
        • NewRelic
        • SignalFx
      • Incident tracker integrations
        • Blameless
        • PagerDuty
        • Datadog Monitors
        • Statuspage
        • Opsgenie
        • Jira (Cloud/Data Center)
        • FireHydrant
        • Rootly
        • ServiceNow
        • Custom
          • Grafana OnCall
      • CI/CD builds
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    • Sleuth DORA App for Slack
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      • Github Actions
      • GitLab CI/CD Pipelines
      • Jenkins
    • Issue tracker integrations
      • Jira Cloud
      • Jira Data Center
      • Linear
      • Shortcut
    • Fixing broken integrations
  • Pulse
    • Welcome to Pulse docs
    • Quick Start setup guide
    • Beginner tutorials
      • 1. How to create a Teamspace
      • 2. How to create a Review
      • 3. How to create a Survey
  • Features
    • Reviews
      • Review workflow
      • Review templates
      • Widgets and Sections
        • Widget type
      • Review settings
    • Surveys
      • Survey Workflow
    • Teamspaces
    • Inbox
    • AI assistant
    • General settings
      • Users and Teams
      • Investment mix
  • Settings
    • Organization settings
      • Details
      • Authentication
        • SAML 2.0 Setup
          • Okta Configuration
          • Azure AD Configuration
          • PingIdentity Configuration
      • Access Tokens
      • Members
      • Team Settings
      • Billing
    • Project settings
      • Details
      • Slack settings
      • Environment settings
      • Code deployment settings
      • Feature flag settings
      • Impact settings
    • Account settings
      • Account settings
      • Notifications settings
      • Identities settings
    • Role Based Access Control
  • Resources
    • FAQ
    • Sleuth TV
    • Purchasing
    • About Sleuth...
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On this page
  • Can I trial Sleuth before making a purchase?
  • How do I extend my trial?
  • How much does Sleuth cost?
  • How do I pick my plan?
  • When am I billed?
  • Which payment methods are accepted?
  • What are the Sleuth Terms of Use?
  • What is the Sleuth Privacy Policy?
  • What is the Sleuth Refund policy?
  • Sleuth has multiple User Roles. Are they all charged the same?

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  1. Resources

Purchasing

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Last updated 1 month ago

Was this helpful?

Can I trial Sleuth before making a purchase?

A 30-day, full-featured trial is available. to get started!

How do I extend my trial?

Contact us at to request an extension.

How much does Sleuth cost?

Sleuth is available in three editions:

Edition
Description

Free

For three team members, one project and two environments

Standard

Unlimited projects, Monthly billing at $38/user, Annual billing at $35/user

Enterprise

Contact us for pricing to meet your team’s needs. Includes annual and user-based pricing options.

For more detailed pricing information, visit our .

How do I pick my plan?

To pick a new plan or change your current one:

  1. to your Sleuth account.

  2. Click on the organization name at the top of the sidebar, then click on Organization settings.

  3. Click on Billing, then choose a new plan or reach out to us at if you need to go bigger!

When am I billed?

You are billed on the first day following your evaluation period, and monthly on the anniversary of your signup date following. Each month is billed in advance for the month to follow.

Usage billing (user count) is calculated at the time of billing.

Which payment methods are accepted?

What are the Sleuth Terms of Use?

What is the Sleuth Privacy Policy?

What is the Sleuth Refund policy?

Sleuth has multiple User Roles. Are they all charged the same?

Sleuth provides RBAC with 4 roles; Administrator, Developer, Observer and Billing. All roles other than the Billing role are a fully paid Sleuth user and have access to read and explore DORA metrics. The Billing role is for an organizations billing admin and only has access to the Organizations billing page and invoices. Sleuth also has a concept of Contributor. A Contributor is a reference to a user in external systems (such as a source control or issue tracker). Contributors can be added to Sleuth Teams so you have the ability to fully model your Teams to get accurate DORA metrics without having to add every member of your organization as a paid Sleuth user. Standard plans are allowed up to 50 contributors for free and Enterprise plans can add unlimited Contributors.

The Standard plan supports credit card payments only, and is billed automatically each month until canceled. For other payment methods, please contact us at to discuss annual payment plans.

The .

The .

Refunds for Sleuth are only available within the first paid month after the trial period for monthly subscriptions and within 30 days of payment for annual subscriptions. After these periods we cannot offer refunds. Contact us at to request a refund within 30 days of your subscription start date.

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Sleuth Terms of Use can be found here
Sleuth Privacy Policy can be found here
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