Click on the organization name at the top of the sidebar, then click on Organization settings.
Click on Billing, then choose a new plan or reach out to us at [email protected] if you need to go bigger!
When am I billed?
You are billed on the first day following your evaluation period, and monthly on the anniversary of your signup date following. Each month is billed in advance for the month to follow.
Usage billing (user count) is calculated at the time of billing.
Which payment methods are accepted?
The Standard plan supports credit card payments only, and is billed automatically each month until canceled. For other payment methods, please contact us at [email protected] to discuss annual payment plans.
Refunds for Sleuth are only available within the first paid month after the trial period for monthly subscriptions and within 30 days of payment for annual subscriptions. After these periods we cannot offer refunds. Contact us at [email protected] to request a refund within 30 days of your subscription start date.