Jira (Cloud/Data Center)

About the integration

The Jira incident integration allows Sleuth to use Jira (Cloud and Datacenter) as a source for incidents.

Setting up the integration

Follow instructions for Jira Cloud or Jira Datacenter to establish the integration. Note that if you already added the integration to track your issues, you do not need to create another integration - Sleuth will use already existing one to also track incidents.

Configuring the integration

• Click Add incident source and select a Sleuth project that will track Jira incidents. All projects within your organization will be displayed in the dropdown.

• Configure impact source by pasting JQL query that represents your active incidents. When an issue matching the query exists, Sleuth will treat this as an incident state to calculate Failure rate and MTTR

Integrations are made at the Sleuth organization level and are available for all projects within that organization. Individual settings for integration are made at the project level.

• That's it! Sleuth will now start tracking incidents from Jira issues.