FAQ
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Last updated
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Sleuth is SOC2 Type 2 certified. You can read about how Sleuth secures and manages your data in the .
Additionally, when you disconnect an integration, Sleuth purges all data, including any API keys/tokens, username/passwords, and any other information it needed to access your integration data.
Sleuth connects to many different systems to provide your full deployment picture. Some of these systems such as Github Enterprise, Jira and others may live behind a corporate firewall. Sleuth maintains three (for AZ redundancy) NAT gateways which all outbound traffic will originate from. To allow Sleuth to connect to your protected resources you will want to allow these IP addresses through your firewall:
52.42.95.252
44.225.94.110
54.148.48.201
35.162.250.51
52.32.199.5
35.81.173.156
Yes, Sleuth allows you to manually import past data into a code deployment. Most teams don't need more than the 30 day baseline Sleuth provides out-of-the-box. However, if your team does you can follow these instructions for how to .
Because Sleuth tracks Git SHAs (revisions or tags) as deploys, when your deployment system of choice is deploying an artifact instead of checking out a SHA and running the deploy there, it can be hard to know what to send to Sleuth as part of the deploy registration webhook.
The first solution to try is to find a way to pass the Git SHA along through to the deployment pipeline. That could be done by embedding the SHA into the version number or tag name, or as part of the artifact metadata. Then, in your deployment pipeline, extract that SHA and report it to Sleuth. If multiple repositories are involved, embed multiple SHAs and call multiple webhooks.
If that isn't an option, you may need to settle for an approximate deploy registration method. For example, have Sleuth track when a Git tag is created and treat that as a deploy. You could also have Sleuth track pushes to a specific branch, then add a fixed delay to approximate when the deploy would have likely been completed.
Sleuth officially supports up-to-date versions of all evergreen browsers (Chrome, Firefox, Edge and Opera). We also do our best to make sure everything works in latest Safari.
Browsers outside of the ones listed above represent less than 1% of all users and aren't officially supported. While we try to maintain a best-effort policy, we cannot guarantee everything will work.
Someone on your team might have already created a Sleuth project and made some integrations. Instead of creating a new account and project from scratch, you can join their organization, which can be your team or your company.
If your email address domains match, you will automatically connect to the organization, which will give you access to all their projects and connected integrations.
Yes! Sleuth has chat support. Look in the lower-right hand corner of your Dashboard and click on the chat icon to get instant chat support (available Monday thru Friday, 8 am to 5 pm PST).
Sleuth has full-featured support for environments, which are are created and managed at the level. You can have as many environments as needed to represent your project and its development states, with staging, testing, and production being common ones (you can name them anything you want).
Check out the to visualize Sleuth organization hierarchy.
Get detailed pricing and purchasing information on the page.
You can find Sleuth software Terms & Conditions .
Read the Sleuth Privacy Policy .
