FAQ
Sleuth is SOC2 Type 2 certified. You can read about how Sleuth secures and manages your data in the Sleuth Trust Center.
Additionally, when you dissolve an integration, Sleuth purges all data, including any API keys/tokens, username/passwords, and any other information it needed to access your integration data.
Sleuth connects to many different systems to provide your full deployment picture. Some of these systems such as Github Enterprise, Jira and others may live behind a corporate firewall. Sleuth maintains three (for AZ redundancy) NAT gateways which all outbound traffic will originate from. To allow Sleuth to connect to your protected resources you will want to allow these IP addresses through your firewall:
52.42.95.252
44.225.94.110
54.148.48.201
Sleuth has full-featured support for environments, which are are created and managed at the project level. You can have as many environments as needed to represent your project and its development states, with staging, testing, and production being common ones (you can name them anything you want).
Check out the Sleuth Information Architecture to visualize Sleuth organization hierarchy.
Someone on your team might have already created a Sleuth project and made some integrations. Instead of creating a new account and project from scratch, you can join their organization, which can be your team or your company.
If your email address domains match, you will automatically connect to the organization, which will give you access to all their projects and connected integrations.
Yes! Sleuth has chat support. Look in the lower-right hand corner of your Dashboard and click on the chat icon to get instant chat support (available Monday thru Friday, 8 am to 5 pm PST).
Get detailed pricing and purchasing information on the Purchasing page.
You can find Sleuth software Terms & Conditions here.
Read the Sleuth Privacy Policy here.
