# Purchasing ## **Can I trial Sleuth before making a purchase?** A 30-day, full-featured trial is available. [Sign up now](https://app.sleuth.io/account/signup/) to get started! ## **How do I extend my trial?** Contact us at to request an extension. ## **How much does Sleuth cost?** #### Sleuth is available in three editions: | Edition | Description | | -------------- | ------------------------------------------------------------------------------------------------- | | **Free** | For three team members, one project and two environments | | **Standard** | Unlimited projects, Monthly billing at $38/user, Annual billing at $35/user | | **Enterprise** | Contact us for pricing to meet your team’s needs. Includes annual and user-based pricing options. | For more detailed pricing information, visit our [Pricing page](https://www.sleuth.io/pricing). ## **How do I pick my plan?** To pick a new plan or change your current one: 1. [Login](https://app.sleuth.io/accounts/login/) to your Sleuth account. 2. Click on the organization name at the top of the sidebar, then click on **Organization settings**. 3. Click on **Billing**, then choose a new plan or reach out to us at [support@sleuth.io](mailto:support@sleuth.io?subject=Upgrade%20my%20Sleuth%20plan!) if you need to go bigger! ## **When am I billed?** You are billed on the first day following your evaluation period, and monthly on the anniversary of your signup date following. Each month is billed in advance for the month to follow. Usage billing (user count) is calculated at the time of billing. ## **Which payment methods are accepted?** The **Standard plan** supports credit card payments only, and is billed automatically each month until canceled. For other payment methods, please contact us at to discuss annual payment plans. ## **What are the Sleuth Terms of Use?** The [Sleuth Terms of Use can be found here](https://www.sleuth.io/terms). ## **What is the Sleuth Privacy Policy?** The [Sleuth Privacy Policy can be found here](https://www.sleuth.io/privacy). ## **What is the Sleuth Refund policy?** Refunds for Sleuth are only available within the first paid month after the trial period for monthly subscriptions and within 30 days of payment for annual subscriptions. After these periods we cannot offer refunds. Contact us at to request a refund within 30 days of your subscription start date. ## Sleuth has multiple User Roles. Are they all charged the same? Sleuth provides RBAC with 4 roles; Administrator, Developer, Observer and Billing. All roles other than the Billing role are a fully paid Sleuth user and have access to read and explore DORA metrics. The Billing role is for an organizations billing admin and only has access to the Organizations billing page and invoices. Sleuth also has a concept of Contributor. A Contributor is a reference to a user in external systems (such as a source control or issue tracker). Contributors can be added to Sleuth Teams so you have the ability to fully model your Teams to get accurate DORA metrics without having to add every member of your organization as a paid Sleuth user. Standard plans are allowed up to 50 contributors for free and Enterprise plans can add unlimited Contributors. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.sleuth.io/sleuth-dora/resources/purchasing.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.