Currently, the way to represent your environments in Sleuth is to model them as projects. Create a new project for each environment, such as staging, production, development, etc., and then map change sources, deployments, feature flags, etc., to each environment individually.
We will introduce full-featured environment support to Sleuth very soon, so stay tuned.
Someone on your team might have already created a Sleuth project, and connected integrations already. Instead of creating a new account and project from scratch, you can join their organization, which can be your team or your company. If your email address domains match, you can automatically connect to their environment, which will give you access to all their projects and integrations.
Yes! Sleuth uses Tawk.to for chat support. Look in the lower-right hand corner of your Dashboard and click on the Tawk.to icon to get instant chat support (available Monday thru Friday, 8 am to 5 pm PST).